Cancellation & Refunds

Course access

All courses on CRECT Education are free. There is nothing to purchase or cancel to access course content, so this policy only applies to the optional "Support my work" payment.

"Support my work" payments

A "Support my work" payment is a voluntary contribution, not a purchase of goods or a specific service — it does not unlock any exclusive content. Because nothing is being bought or delivered in exchange, these payments are generally non-refundable once processed.

Exceptions

We will issue a refund if:

• You were charged more than once for the same intended payment (a duplicate charge).
• An amount was debited from your account but Razorpay/your bank shows the payment as failed rather than successful.
• You made the payment in error and contact us within 24 hours of the transaction.

How to request a refund

Reach us via the contact page with your Razorpay payment ID or transaction reference and the date of payment. We aim to respond within 3 business days.

Refund timeline

Approved refunds are issued back to your original payment method via Razorpay, and typically reflect within 5–7 business days, depending on your bank or payment provider.